At Citruss there's a place for people who want to be the best at what they do, people who enjoy doing the best, getting the best and being the best.
Job Title:
IT Assistant
Reports To (Job Title):
Chief Technology Officer
Direct Reports (Job Titles):
N/A
Location:
Citruss Head Office, Dubai
Job Summary:
Responsible for supporting the existing infrastructure as well as develop new tools to fulfil users’ requirements. Be able to work in a varied, fast paced environment. Flexibility and tolerance is a necessity, Programming and database administration are all elements of this position. Proficient in various usual office software and operating systems, Windows, Mac and Unix.
Duties & Responsibilities/Deliverables:
Installation and maintenance of used software, systems, and network.
Improving user’s usage of the resource by sharing good practices.
Maintaining and upgrading the components of the network, desktop and server, networks components.
Diagnosing the user’s issues, fixing them and making proposal to prevent same behavior and improve availability of the resources.
Create code and tools to fulfill user’s requirements (scripting).
Being part of the IT team in usual office works:
Supporting the users for theirs IT needs
Maintaining and developing the IT infrastructure on the sites.
Integrate system with 3rd party systems and software.
Do retrospective exercises to improve team work and internal practices.
Do presentations to improve company and suppliers practices and awareness.
Provide Team Leader with as accurate and precise estimates as possible for assigned task duration, along with confidence levels and foreseeable dependencies.
Preparing features performing architecture and tasks breakdowns, in collaboration with Team Leader.
Attend daily meeting.
Provide technical guidance to other team members.
Ensuring the respect of company policies in IT resources usage
Education:
Bachelor Degree or above with major in Computer Science
Skills & Experience Required:
Experience:
2+ years’ experience in same position
Windows and Mac installation and administration
Microsoft Office Word, Excel, Outlook
Windows Active Directory
Microsoft SQL Server 2008
Experience in Web software and browser appreciated (servers, clients, tools)
Virtualized environment (VMware), administration of the server and the Vms
Skills Set:
Familiar with TCP/IP network, installation, administration and troubleshooting, cable and wireless environment TCP/IP, UDP, Wire shark and network tools and utilities
Familiar with application and networks security issues
Windows: 7, 8, Windows Server, Active Directory, Mac: OSX, Linux: Ubuntu, MS Office software
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